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Dear Bank,
A month ago, when I physically walked into your building and sat down with one of your people and requested that my address be changed for the joint checking account I share with my husband (who was sitting right beside me, playing mute as usual, btw), that means I would actually like the address changed for the checking account and all of the little things that go with it.
Like our checking cards.
Now, I'm the one who gave you my ID. I'm the one who talked with you.
So, if you were only going to bother changing the address on one of the checking cards associated with the account and leave the other with a billing address in Oklahoma when we now live in Georgia... why would you choose my husband's?
Me. In your building. Talking directly to you. Making the request, directly to you, with my ID as the instigator.
Yet I had to call you back today to ask why I can't use my card to buy yoga clothes on-line because what I say my billing address is and what you say it is don't match up.
WHY THE FUCK WOULD I WANT MY BILLS SENT SOMEWHERE I DON'T LIVE?
In short, Bank, you suck. Also, you are not bright.
And your explanation of "Well, your card was issued before you put in the change of address request" is not really an explanation at all because my husband's was as well. In fact, I would think that should have made it easier on you, but no... You repeated that to me five times as if it were answer to the Question of Life.
Only took twenty minutes on the phone this morning, but it's twenty I'll never get back and I may actually be stupider for it. I don't know. Will check again after my morning soda.
Miah
A month ago, when I physically walked into your building and sat down with one of your people and requested that my address be changed for the joint checking account I share with my husband (who was sitting right beside me, playing mute as usual, btw), that means I would actually like the address changed for the checking account and all of the little things that go with it.
Like our checking cards.
Now, I'm the one who gave you my ID. I'm the one who talked with you.
So, if you were only going to bother changing the address on one of the checking cards associated with the account and leave the other with a billing address in Oklahoma when we now live in Georgia... why would you choose my husband's?
Me. In your building. Talking directly to you. Making the request, directly to you, with my ID as the instigator.
Yet I had to call you back today to ask why I can't use my card to buy yoga clothes on-line because what I say my billing address is and what you say it is don't match up.
WHY THE FUCK WOULD I WANT MY BILLS SENT SOMEWHERE I DON'T LIVE?
In short, Bank, you suck. Also, you are not bright.
And your explanation of "Well, your card was issued before you put in the change of address request" is not really an explanation at all because my husband's was as well. In fact, I would think that should have made it easier on you, but no... You repeated that to me five times as if it were answer to the Question of Life.
Only took twenty minutes on the phone this morning, but it's twenty I'll never get back and I may actually be stupider for it. I don't know. Will check again after my morning soda.
Miah
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